Learn more about the Chair of the CBA’s Executive Council - Neil McLaughlin
As Group Head, Personal & Commercial Banking at RBC, Neil McLaughlin is responsible for RBC’s banking businesses in Canada and the Caribbean, including personal and commercial financial services, credit cards and payments, digital solutions, as well as RBC’s sales and branch distribution, operations and advice centres. Together with other members of Group Executive, Mr. McLaughlin is responsible for setting the overall strategic direction of RBC.
Immediately prior to this position, as Executive Vice President, Business Financial Services for RBC’s Canadian Banking division, Neil was responsible for setting the strategic direction and leading all lines of business that serve small business and commercial clients through an extensive business banking network.
Neil joined RBC in 1998 and has held a wide range of senior management and executive positions within Canadian Banking, including roles in the Credit Card and Personal Lending lines of businesses and distribution and operations. As well, Neil was Senior Vice President Marketing & Channel Strategy, responsible for leading Brand, Marketing, Advertising and Sponsorship, with direct accountability for digital channels, the physical distribution network, client knowledge and insights and the client information management team. He also served as Senior Vice President, Risk Operations within Canadian Banking Operations, responsible for credit adjudication, fraud, collections, operational risk and the Commercial Advisory Group.
Learn more about the CBA’s President and CEO – Neil Parmenter
Neil Parmenter is President and Chief Executive Officer of the Canadian Bankers Association (CBA). As President and CEO, he communicates the perspectives of the industry to all levels of government, regulators, stakeholders, media and the public. In this capacity, Mr. Parmenter plays a strong role in the development of public policy on financial services that contributes to a sound, successful banking system that benefits Canadians and Canada's economy. He provides leadership over the CBA’s financial literacy education programs, Your Money Students and Your Money Seniors, and is the industry representative on the National Steering Committee on Financial Literacy, an expert panel tasked with the implementation of the National Strategy for Financial Literacy for Canada. He is a member of the Board of Directors of the International Banking Federation (IBFed), a forum that addresses issues affecting banking around the world.
Prior to this role, he held the position of Senior Vice President, Corporate and Public Affairs (Global) and Chief Communications Officer at TD Bank Group. In that capacity, he led TD’s Corporate Communications for Canada and the United States and the Canadian Government Relations practice while counselling the CEO, CFO, Senior Executive Team and Board of Directors on key government relations, communications, and public affairs issues.
Mr. Parmenter holds a B.A. in Political Science from Western University, a Certificate in Public Relations from Humber College, a Canadian Securities designation and completed an Executive Program in Strategic Marketing Management from Stanford University. He has won several industry awards from the Canadian Public Relations Society (CPRS) and the International Association of Business Communicators (IABC). He also served as a Director of the Toronto Finance International.