In May 2024, Women’s Shelters Canada and the Canadian Center for Women’s Empowerment sent an open letter to banking sector representatives including the Canadian Bankers Association about concerns about the misuse of e-transfer platforms to instigate intimate partner violence and abuse.

Banks in Canada stand firmly against intimate partner violence and any form of abuse. Protecting Canadians from these threats requires collaboration and commitment from many stakeholders, including law enforcement. The CBA and its members are committed to addressing this issue together. Below is the CBA’s response to the letter.