This is a stressful time for many Canadians. The novel coronavirus pandemic is the most urgent challenge our country has faced in recent memory, putting a strain on personal finances and leading families to make tough financial decisions.

Banks in Canada have stepped up to help Canadians work through these difficult times and have launched comprehensive relief programs to make a positive difference for those who need our help. Now and always, banks are committed to supporting individuals, businesses and communities as we come together to manage the financial uncertainty and economic disruption faced by our families, friends and neighbours.

Financial literacy matters during an economic crisis. It is an essential life skill and can greatly help manage financial stress brought on by the COVID-19 outbreak. So, too, is digital literacy at a time where society increasingly relies on Internet-enabled services, online channels and contactless solutions amid physical distancing guidelines. At a time where digital banking is becoming the norm, banks also have a role to play in helping their customers get comfortable with online and mobile banking, while also keeping them informed about how to detect and prevent financial frauds and scams.

The banking sector has long recognized that it has a role to play in supporting and strengthening financial and digital literacy in Canada. The Canadian Bankers Association and its member banks administer or support several programs in communities across the country to help Canadians strengthen their financial knowledge, skills and confidence. We do this by:

  • providing financial support and volunteers for a variety of financial literacy programs ran by educational and not-for-profit groups;
  • creating our own financial education programs and services for customers and the general public;
  • dedicating financial and volunteer support for not-for-profit credit counselling agencies; and
  • educating customers about safe online practices and how to distinguish between legitimate requests and attempted fraud.

Visit your bank’s dedicated COVID-19 website:

BMO Financial Group

CIBC

Canadian Western Bank

Equitable Bank

HSBC Bank Canada

Laurentian Bank of Canada

Manulife Bank of Canada

National Bank of Canada

RBC

Scotiabank

TD Bank Group

Financial Literacy Initiatives

CBA logo

  • Your Money Students program is a free, non-commercial financial literacy seminar presented by banker volunteers in communities across Canada, in both English and French. The program is designed for high school students in grade 9-12 and covers topics such as budgeting, saving, responsible use of credit and how to prevent fraud.
  • Your Money Seniors program is a free, non-commercial financial literacy seminar presented by banker volunteers in communities across Canada, in both English and French. The program covers essential information on how seniors can: protect themselves against financial abuse; spot the signs of financial fraud; and make the most of their money in retirement.
  • The CBA broadly shares information and actionable insight on how to detect and prevent several different types of frauds and scams: cba.ca/?cat=Fraud-Prevention.

BMO logo

COVID-19 Support
  • BMO has been updating their online financial resources with useful information related to personal finances, business financial relief and online support tools.
Financial Literacy and Money Management
  • BMO is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. BMO employees volunteer to attend elementary and high school classrooms to present these programs.
    • Junior Achievement is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
  • BMO is the founder of The Entrepreneurial Adventure Program. The program is a hands-on entrepreneurial journey for students in grade K-12. It is designed to develop students’ enterprising spirit, financial literacy, innovative thinking and social responsibility.
  • BMO for Women is a resource hub for women to obtain all their financial literacy in order to succeed in their personal and entrepreneurial lives. You can access their podcast and videos for free online.
  • The BMO NewStart Program offers convenient banking packages to all newcomers, including landing immigrants and foreign workers, who have arrived in Canada within the last five years. The special offers help newcomers save money and establish their financial future in Canada.
Digital Literacy and Fraud Prevention
  • BMO recognizes that Canadians are increasingly shifting to online and mobile banking. Their digital banking guide will help you to get started today.
  • Online resources to detect and prevent common financial frauds and scams.

CIBC logos

COVID-19 Support
Financial Literacy and Money Management
  • CIBC co-founded Futurpreneur Canada in 1996 and continues to be a funding, strategic, and community partner. Futurpreneur Canada provides financing, mentoring and support tools to aspiring business owners aged 18-39.
    • Futurpreneur currently offers online resources for small businesses to access during COVID-19. They also offer other free online resources such as crash courses, webinars, articles, tips and tools.
  • CIBC is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. CIBC employees volunteer to attend elementary and high school classrooms to present these programs.
    • Junior Achievement is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
  • CIBC hosts an annual in-person and teleconference seminar for women to empower them through an increased understanding of the inter-relationships among finance, health and family.
  • CIBC is a longstanding National Corporate partner of the Canadian Women’s Foundation’s Economic Development Fund.
  • CIBC is the exclusive Canadian financial institution sponsor of MagnusCards, a free app that coaches people with cognitive special needs through everyday situations, including banking, grocery shopping, taking the bus or even doing laundry.
  • CIBC is developing and running financial literacy workshops that CIBC personnel will deliver to Indigenous communities across the country as well as a program to train First Nations staff.
  • CIBC, in partnership with MaRS, offers a live and online entrepreneurship course called Entrepreneurship 101. The course covers the fundamentals of starting and building a new venture: testing the market, defining a business model, organizing finances, etc.
Digital Literacy and Fraud Prevention
  • CIBC recognizes that Canadians are increasingly shifting to online and mobile banking. Their digital banking tools will help you to get started today.
  • Online resources to detect and prevent common financial frauds and scams.

Canadian Western Bank logo

COVID-19 Support
  • Canadian Western Bank is assisting their business and personal clients during this difficult time. Consult their online resources to see available services.
Financial Literacy and Money Management
  • Canadian Western Bank is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. CWB employees volunteer to attend elementary and high school classrooms to present these programs.
    • The Junior Achievement Program is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
Digital Literacy and Fraud Prevention
  • Canadian Western Bank recognizes that Canadians are increasingly shifting to online and mobile banking. CBW will help you navigate through whatever questions you have.
  • Online resources to detect and prevent common financial frauds and scams.

Equitable bank logo

COVID-19 Support
  • Equitable Bank is committed to keeping their personal banking and business banking clients up to date on all resources and services.
Financial Literacy and Money Management
Digital Literacy and Fraud Prevention
  • Equitable Bank understands that majority of Canadians are moving toward online banking. That is why they have created a resource center to help you find information on your mortgage and your everyday banking needs.
  • Online resources to detect and prevent common financial frauds and scams.

HSBC logo

COVID-19 Support
Financial Literacy and Money Management
  • HSBC Family Literacy First is a free program created by ABC Life Literacy Canada and is supported by HSBC Bank Canada. The aim is to bring parents and children together to practice family literacy in a fun and educational way. The program is available in five languages (English, French, Arabic, Simplified Chinese and Tagalog).
  • HSBC Bank Canada is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. HSBC Bank Canada employees volunteer to attend elementary and high school classrooms to present these programs.
    • The Junior Achievement Program is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
Digital Literacy and Fraud Prevention
  • HSBC Bank Canada recognizes that Canadians are increasingly shifting towards online and mobile banking. Here’s a list of frequently asked questions to help you navigate digital banking.
  • Online resources to detect and prevent common financial frauds and scams.

Laurentian logo

COVID-19 Support
  • During the COVID pandemic, Laurentian Bank of Canada is committed to keeping their personal banking and business banking clients up to date on all resources and services.
Digital Literacy and Online Banking Resources
  • Laurentian Bank understands that majority of Canadians are moving toward online banking. That is why they are available to assist you through the online banking process anytime, anywhere.
  • Online resources to detect and prevent online fraud.

National Bank logo

COVID-19 Support
  • National Bank is committed to helping Canadians during these challenging times. Stay up to date on all resources and tools offered to customers.
  • National Bank understands that COVID-19 has affected every Canadian in different ways. Here are some helpful resources on how to make the right personal finance decisions during a crisis.
  • National Bank has released an article to better navigate self-employed workers during this pandemic.
Financial Literacy and Money Management
  • National Bank has partnered up with the Canadian Foundation for Economic Education (CFEE) in order to set up an educational program on personal financial management. It targets three groups: high school students, college and university students, and newcomers to Canada.
  • National Bank understands that this time can be challenging in finding the right answers to your financial needs. You can refer to their answer bank on all your concerns about bank accounts, mortgage, investment, debt, borrowing during COVID-19 and beyond.
  • National Bank provides resources such as tools, videos and documents to Canadians planning for retirement.
  • National Bank is a supporter of the Junior Achievement Quebec programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. National Bank employees volunteer to attend elementary and high school classrooms to present these programs.
    • The Junior Achievement Program is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
Digital Literacy and Fraud Prevention
  • National Bank recognizes that Canadians are increasingly shifting to online and mobile banking. Their digital banking tools will help you to get started today.
  • Online resources to detect and prevent common financial frauds and scams.

RBC logo

COVID-19 Support
Financial Literacy and Money Management
  • RBC, in partnership with McGill university offers a free online course on budgeting, borrowing, real-estate and beyond
  • RBC is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. RBC employees volunteer to attend elementary and high school classrooms to present these programs.
    • Junior Achievement is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
  • Learning Money with Leo is a free, practical and fun app, designed by RBC, to help parents teach their children about the concept and value of money.
  • RBC created MyFinanceTracker, a customizable online tool that automatically categorizes transactions, tracks expenses and provides advanced budgeting capabilities, empowering personal banking and credit card clients to make sound financial decisions.
  • The RBC Mobile Student Edition is a customized mobile banking experience for students. Launched in 2019, the RBC Mobile Student Edition, built within the RBC Mobile app, was designed in collaboration with students to enable features that matter most to them.
  • In partnership with ACCES Employment, RBC co-hosts virtual webinars to help newcomers find employment in Canada and to educate them about the Canadian financial landscape.
  • The RBC Expert Advice Centre is an online source of information on financial trends and issues, with calculators, customized tools and advice on savings and investing, everyday banking, business, home ownership and mortgages to help Canadians improve their financial literacy.
  • The RBC Insurance Advice Centre offers information and online advice for individuals, families and business owners to assess their needs for personal insurance, retirement solutions, credit protection and business insurance.
Digital Literacy and Fraud Prevention
  • RBC recognizes that Canadians are increasingly shifting to online and mobile banking. Their digital banking tools will help you to get started today.
  • RBC is encouraging Canadians to do a digital clean-up in five easy steps.
  • Online resources to detect and prevent common financial frauds and scams.

Scotiabank logo

COVID-19 Support
Financial Literacy and Money Management
  • Scotiabank is a sponsor of the Martin Aboriginal Education Initiative, which enables Aboriginal high school students to learn the fundamentals of entrepreneurship and business through a customized school curriculum program supported by Scotiabank and employee volunteers.
  • The Scotiabank Money Finder Calculator helps customers plan for a successful future by comparing their income against their expenses to see if additional funds are available for their financial goals.
  • Scotiabank sponsors the Talk with Our Kids About Money program. Developed by the Canadian Foundation for Economic Education (CFEE), the program provides teachers and parents with free tools and resources to help kids become more knowledgeable about money so they can make better, more informed financial decisions in life.
    • Talk with Our Kids About Money currently offers online resources for both teachers and parents. These resources can be accessed through their website and is geared towards elementary and high school students.
  • Scotiabank is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. Scotiabank employees volunteer to attend elementary and high school classrooms to present these programs.
    • Junior Achievement is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
  • Scotiabank's Bank Your Way information hub helps customers learn the basics of digital banking, while expanding the range of self-serve tasks. They now have introduced the Seniors Centre to help Canadians navigate the challenges presented by COVID-19 and onwards.
  • Scotiabank understands that losing your job or having your hours cut back can be stressful. Here are some resources to help you manage your bills when your income is reduced.
Digital Literacy and Fraud Prevention
  • Scotiabank recognizes that Canadians are increasingly shifting to online and mobile banking. Their digital banking tools will help you to get started today.
  • Online resources to detect and prevent common financial frauds and scams.

Tangerine logo

COVID-19 Support
  • Tangerine Bank is committed to keeping their personal banking and business banking clients up to date on all resources and services.
Financial Literacy and Money Management
  • Tangerine Bank created its Forward Thinking hub which includes articles, stories and other information about personal finance topics for children and adults.
Digital Literacy and Fraud Prevention
  • Tangerine Bank understands that majority of Canadians are moving toward online and mobile banking. That is why they are available to assist you through the online banking process anytime, anywhere.
  • Online resources to detect and prevent common financial frauds and scams.

TD logo

COVID-19 Support
Financial Literacy and Money Management
  • TD is the founding sponsor of Money Matters, a workshop created by ABC Life Literacy Canada. Money Matters is a free workshop to help adult learners, immigrants, Aboriginal Peoples, single parents and low-income families become more confident in dealing with their personal finances. Hundreds of TD volunteer-tutors deliver the program in Canada.
    • Money Matters Online was designed so that Canadians can access their financial literacy courses wherever, whenever.
  • TD is committed to helping newcomers get settled in financially and provide all banking resources and tools.
  • TD is a sponsor of Toronto Star Classroom Connections. This program is free of charge and was developed to assist elementary and high schools with remote learning tools.
  • TD created a family resource hub for parents to use to educate their kids on financial literacy with learning modules by age and different activities.
  • TD Bank Wow!Zone is a free interactive program that teaches children and teens about budgeting, saving and investing. Students, parents and teachers can access the games and learning activities online.
  • TD MySpend app helps customers keep track of their monthly spending with the goal of improving their spending habits.
  • TD Bank is a supporter of the Junior Achievement programs. These programs are offered in schools and teach money management skills as well as business and entrepreneurship education. TD Bank employees volunteer to attend elementary and high school classrooms to present these programs.
    • Junior Achievement is currently offering free online financial literacy programs for grades 3-12. Both teachers and parents can enrol students in these programs and guide them through the videos, activities, slide and interactive elements.
Digital Literacy and Fraud Prevention
  • TD recognizes that Canadians are increasingly shifting to online and mobile banking. Their digital banking tutorials will help you to get started today.
  • Online resources to detect and prevent common financial frauds and scams.