The Canadian Bankers Association is the voice of more than 60 domestic and foreign banks that help drive Canada’s economic growth and prosperity. The CBA advocates for public policies that contribute to a sound, thriving banking system to ensure Canadians can succeed in their financial goals. www.cba.ca.

Job title: Network Analyst - Azure
Division: Finance & Corporate Operations
Location: Toronto

What we are looking for:

An individual who can complement our team and help provide an exceptional technology experience for our employees. With a strong knowledge of the Microsoft eco-system, on premise and in the cloud (Azure), this individual:

• Will plan and execute system designs, configuration, and troubleshoot issues;
• Must be excited to learn, share knowledge, coach, teach and support our users;
• should find a sense of accomplishment when providing exceptional service and when solving complex issues; and
• must be comfortable with ambiguity, can think beyond well-worn paths, and can take calculated risks in the service of our mission – to support our colleagues and business.

The Team

You will be part of a close-knit team of 4 employees, supporting an organization of approximately 70 employees. You will be required to be in the office two days a week and be able to travel to the office on additional days when necessary.

Your Responsibilities

• Deploy, provision and manage Azure cloud infrastructure components
• Perform regular management and administration tasks for all cloud services including upgrades, patching, backups, restores, troubleshooting, and issue remediation.
• Plan, implement, manage and govern identity, authentication and access controls
• Work with the team to plan and migrate our technical infrastructure to the cloud
• Maintain the efficient operation of on-premises systems (servers, switches, firewalls, storage area networks, etc.).
• Ability to translate business requirements into secure, scalable, and reliable cloud solutions.
• Research and recommend improvements to increase efficiencies in our mission.

About You:

• You have hands-on experience with the various Microsoft 365 application portals, especially Intune.
• You have hands-on experience implementing authentication and access management using Microsoft Entra ID Network Analyst - Azure
• Strong understanding of Microsoft Azure networking solutions, including administration, networking and security features.
• Experience with managing Microsoft technologies (on-premises, virtualization and in Azure).
• Experience managing and configuring network components (routers, switches, firewalls, servers, storage appliances, wireless access points, cameras etc.).
• Proficiency in scripting (PowerShell preferred) for automation and administration
• Have a keen interest to learn and hands-on evaluate cloud solutions
• Would like to further your certification and knowledge of the Microsoft Azure platform.
• Can determine root-cause(s) of issues by reverse engineer workflows by using the appropriate utilities
• Can challenge the norm – promote change, innovation by proposing new ideas or perspectives that differ from the conventional ways of doing things.

Education & Certification

• Minimum of 5 years of work experience
• College Diploma or University Degree in Information Technology
• Certification in any of following technologies is considered a strong asset: Microsoft, Palo Alto, CISCO, VMware or similar.

Technical Skills

• Experience administering and managing the various Microsoft Portals (Intune, Exchange, Teams, SharePoint, Entra etc….)
• Experience with cloud computing specifically Azure.
• Experience installing, configuring, and maintaining operating systems, network components (firewalls, switches, wireless access points, storage appliances) and virtualized systems.
• Thorough understanding of Internet protocols (TCP/IP and related protocols such as SMTP, OAuth2, SAML, SFTP, etc.).
• Monitoring, troubleshooting, root-cause-analysis, remediation, and communication.
• Experience with tools such as syslog, Nagios, Wireshark, and iPerf and similar tools.
• Experience with automation using scripting – specifically PowerShell (understanding, writing, executing, scheduling, and maintaining scripts).
• Good understanding of Public Key Infrastructure, authentication, and authorization protocols, configuration, and systems.

Soft Skills

• You can problem-solve and explain patiently.
• You know how to research, draw conclusions, test, and support your solutions\findings.
• You can articulate results and of what you have learned so that it is understood by your audience.
• Your skillful at serving non-technical end users.
• You have a collaborative mindset with team members. You value open and detailed communication with team members, as well as consistently follow up and close the communication loop.
• You embrace change, adapt to new challenges, and look for opportunities to improve.

What will you get here that you will not elsewhere?

As we are a tight knit team, you will be required to work on every aspect of end user computing – on premise and cloud (Azure).

To apply, please send your resume to talentmanagement@cba.ca