Much of life and work moved online and became the new normal because of the COVID‑19 pandemic. As a result, it’s more important than ever to ensure that we’re aware of how to protect ourselves against online fraud and that our friends and family stay in the know about emerging scams. Here are a few tips:

  • Assist older adult relatives or those who aren’t so cyber savvy to ensure that good cyber security protocols are in place. Be generous with your time if possible to help set up strong unique passwords, secure their home wi-fi, and educate about the perils of accidently downloading malware.
  • New social media users will benefit from knowing how to protect your online identity.
  • Download and provide a copy of, or send a link to, the CBA’s Cyber Security Toolkit for consumers. With a cyber hygiene checklist and tips on how to spot common scams, it provides the basics of how to protect yourself online.
  • If you have a small business, provide regular professional development opportunities to learn about cyber security. The CBA’s Cyber Security Toolkit for Small Businesses can get you started.

Free cyber security resources and training

The CBA and its member banks have a number of free fraud prevention resources that you can share to keep you, and your friends and family cyber safe:

Demands for gift cards in payment of a debt or bill? Don’t get scammed

Banks and government agencies will never request gift cards or prepaid cards in payment of a debt or bill.

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